Do you ship world wide?
Currently just Canada and United States.
Can I add/edit/cancel my order?
Unfortunately, once you have placed an order you won't be able to change it. Please email us and we will handle that for you.
How long until I receive my order?
Please allow up to 3 business days for processing.
Standard shipping in Canada is 3-7 business days after processing for delivery (based on distance). Xpress Post delivery times are calculated at time of purchase. Shipping to the United States will be 7-10 days.
What is the return policy?
Fck Bad Hair Mask are eligible for return or exchange within 30 days if you are not happy with the product. We will process your refund after we receive the returned products, provided they are returned within 30 days of purchase. Please email info@fckbadhair and include your order confirmation number in the subject line so we can find your order and process your request.
Due to sanitary/health reasons all Biu lashes are not eligible for refund or exchange.
If I have any further questions, who can I contact?